NEWAutonomous Workforce Management

Autonomous Workforce

Roles & Responsibilities

Define autonomous work as durable business responsibility—not as a collection of prompts or one-off agent scenarios.

01

Role purpose

Describe why the Role exists and the outcomes for which it is accountable.

02

Capability responsibilities

Associate the Business Capabilities the Role is expected to perform.

03

Qualification requirements

Specify the knowledge, skills, tests and evidence required before work is assigned.

04

Authority boundaries

Define the kinds of decisions and actions the Role may receive permission to perform.

Start with one meaningful role

Design the responsibility. Govern the worker. Measure the outcome.

Bring an agent you already use or build a new autonomous Resource from the business Role and Capabilities.

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